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Echo Engineering & Production Supplies, Inc

  • Handle requests and inquiries regarding customer orders, contracts, stocking agreements, forecasts, expediting, rescheduling, pricing and quotations
  • Serve as a liaison between customers, sales and internal support teams including engineering, accounting, production and shipping
  • Systematically review customers’ orders status and proactively coordinate with production and supply chain to ensure superior on-time delivery and responsiveness
  • Communicate product and policy changes to assigned customers and echo sales contact
  • Proactively communicate to customers any changes affecting scheduling, pricing, and delivery
  • Initiate and track internal workflow to drive product launches and RFQ’s to completion

· Enter all order types accurately and promptly while navigating computer systems and console and maintaining accurate customer contact details information in Salesforce

· Resolve customer hot items with a sense of urgency

PI211601184

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Echo Engineering & Production Supplies, Inc

  • Handle requests and inquiries regarding customer orders, contracts, stocking agreements, forecasts, expediting, rescheduling, pricing and quotations
  • Serve as a liaison between customers, sales and internal support teams including engineering, accounting, production and shipping
  • Systematically review customers’ orders status and proactively coordinate with production and supply chain to ensure superior on-time delivery and responsiveness
  • Communicate product and policy changes to assigned customers and echo sales contact
  • Proactively communicate to customers any changes affecting scheduling, pricing, and delivery
  • Initiate and track internal workflow to drive product launches and RFQ’s to completion

· Enter all order types accurately and promptly while navigating computer systems and console and maintaining accurate customer contact details information in Salesforce

· Resolve customer hot items with a sense of urgency

PI211601184

Tagged as:

Source

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