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First Citizens Bank

Are you a people person? Be a First Citizens person! Join our Beverly branch team at 57 Enon St. and make a difference!

Th is full-time Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch, and facilitating customer awareness of bank capabilities, tools, and resources.

The successful candidate will demonstrate:

  • Communication Skills – Interpersonal: Comfortable and confident with proactively engaging in conversation
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
  • Agility: Able to process information and move quickly through problem resolution

Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following:

  • Engaging customers in conversation to understand their banking needs and preferences
  • Processing transactions accurately and efficiently
  • Providing assistance with account servicing needs
  • Facilitating customer awareness and education of bank services, including digital banking capabilities
  • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualifications

  • Required Education: High School Diploma or GED
  • Required Skills: Cash-handling, Customer Service
  • Required Availability: Monday – Friday, 8:00 AM – 5:00 PM
  • Preferred Experience: 1+ years in a retail banking environment
  • Preferred Skills: Working knowledge of Microsoft Office

To apply for this job please visit www.nexxt.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

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