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Heritage Hotels & Resorts Corporate Office

Description:WORK, PLAY & ENJOY LIFE WITH HERITAGEWe offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full-time salaried position with a range starting at 55k DOE plus benefits.Located in Albuquerque, NM. Working out of Heritage Hotels & Resorts Corporate Office.

Responsibilities

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
  • Maximize revenue by selling all facets of the hotel, to previous, current and potential clients.
  • Handle account details ensuring they are complete and documented.
  • Coordinate various departments’ participation in servicing accounts.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
  • Prepare correspondence to customers, internal booking reports and file maintenance.
  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
  • Attend trade shows, community events and industry meetings.
  • Knowledge of market trends, competition and key customers of the hotel.
  • Perform any other job-related duties as assigned.

#LD2022 #MSL HP22

Requirements:

  • Knowledge of four-diamond / four-star customer service standards (helpful)
  • Minimum of 2 years of high performing sales experience in the hotel industry.
  • Highschool diploma or equivalent.
  • Strong knowledge of Salesforce (Delphi), Opera, and MS Office preferred.
  • High level attention to detail required.
  • Excellent verbal and written communication and ability to multitask.
  • Ability and willingness to work flexible hours in a high paced environment.

Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

PI210546783

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