Skills-Based Hiring

Jobs for

Career Changers

Job Market Reentrants

Transitioning Military

& Anyone Else Looking to Find Their Bliss

SPECTRIO LLC

Description:

As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees.

Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area.

As part of the Tampa Bay Business Journal’s Fast 50 and Tampa Bay 200, as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation!

For more information, visit

~~~

Primary Objective:

The Sales Engineering Manager is passionate about Spectrio products and mission. As a leader within Logistics, the Sales Engineering Manager will lead the teams that support clients and the sales organization through product demonstrations, recommendations/custom solutions, order inspection, and installation support; as well as provide direct support for supply chain, project management, implementation, and provisioning needs/initiatives as needed.

Responsibilities:

  • Manage, motivate and improve the sales engineering team by providing guidance and training on best practices
  • Evaluate current state of processes and develop new processes that will provide efficiencies within the department.
  • Track employee productivity on order approval, order accuracy, follow-up, and days to completion to meet all customer expectations.
  • Become key liaison to the sales team and engage with stakeholders to meet C-Sat and total time to go live numbers.
  • Create KPI’s and key performance goals that will provide high levels of service within the team.
  • Manage all daily processes and report deficiencies and accomplishments to senior leadership.
  • Manage time and attendance.

Manage the entire sales engineering team on the following:

  • Working closely with the sales team to ensure all sales opportunities are vetted and confirmed as accurate to specs as possible by researching the hardware and software.
  • Enter into netsuite ERP system and approve all incoming sales orders by verifying hardware pricing, image, and location layout.
  • Understanding technical product specifications and keeping up-to-date with new company products as well as industry trends.
  • Providing guidance and support to installation vendors.
  • Conducting market research and obtaining feedback from clients to improve existing products.
  • Writing reports and liaising with the production team regarding issues, foreseeable problems, and effective solutions.
  • Simplifying technical terms during product demonstrations and post-sales customer support.
  • Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.
  • Updating orders and sales and negotiating the best contract terms.
  • Listening to customers’ needs and advising them on the best products for their needs.
  • Contributing to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.
  • Contributing to team effort by accomplishing related results as needed.
  • Communicating effectively with team members, customers, and audiences of all technical levels
  • Integrating our solutions with partner systems using a variety of protocols
  • Continuous improvement to processes and practices with new ideas, concepts, methods, and technologies
  • All other duties as assigned

Requirements:

  • BA/BS University degree or equivalent experience in business/finance or computer science
  • 3 to 5 years of similar experience leading sales engineering or project management teams
  • Familiarity with office software and phone systems
  • Comfortable in working with cross-functional teams to drive efficient resolution.
  • Ability to work independently and be proactive in task completion.
  • Highly professional with the ability to deliver solid work on tight schedules.
  • Excellent communication skills, both oral and written.
  • Excellent organizational skills.
  • Analytical and detail-oriented with decisive judgment skills

*Position is Remote. Considering candidates in the Southeast U.S. including FL, NC & TX .

Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement.

Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

PI210220332

Tagged as: , , , , ,

Source

Share via
Copy link