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  • CA, Chino
  • Yes (amount not posted)

Bykowski Equipment and Engineering Co

JOB DESCRIPTION

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Feb 20, 2023

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We are a leading distributor of a large portfolio of sanitary processing equipment, and we are currently seeking an Inside Sales Engineer to join our Team in assisting customers in the food and beverage industry with equipment and replacement of parts for multiple manufactures.

Inside Sales Responsibilities include:

  • Services existing accounts
  • Establishes new accounts from referrals and incoming call
  • Build & maintains customer relationships
  • Resolves customer complaints and keeps management informed
  • Data entry into order system Sage 100 including Quotes, Orders, Purchase Orders, RMA’s
  • Research equipment/ parts required by customer
  • Obtain quotes from vendors
  • Follow up with customer and vendors
  • Communicate with customers through Sage CRM
  • Communicate with company outside sales reps
  • Run reports for open orders and to ensure orders close
  • Ensures that documents are in our paperless system against the order: customer requests, customer purchase orders, vendor acknowledgments, drawings, etc.

Qualifications

  • Sanitary or Industrial equipment knowledge a plus, but not necessary. We will train.
  • Knowledge of computers, ERP Systems (Sage knowledge a plus), CRM, Paperless system including Microsoft Office
  • Proficient in Excel
  • Type 40+WPM
  • Must be a problem solver
  • Must be detail oriented
  • Must be personable
  • Must be able to multi-task
  • Ability to develop rapport with client management and maintain strong working relationships
  • Successfully manages customer expectations
  • Must be able to communicate effectively with customers, vendors, and all levels of management
  • Presents information effectively and persuasively across communication settings
  • Closes the sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment
  • Work well in a team as well as able to work alone
  • Is self-assured and confident in a variety of settings, has a strong belief in own capabilities
  • Great attendance

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor’s (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

License/Certification:

  • CDL (Preferred)

Work Location: One location

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