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Roxtec Inc

Job Summary

“We are currently seeking a Key Account Manager for the Telecom Industry to develop and manage specific critical accounts across the United States. In this role, you will be responsible for implementing the Telecom Industry strategy, focusing on Infrastructure rollouts with top Telecom Carriers, Integrators, Turf Vendors, and engineering accounts nationwide. Your focus will include network infrastructure, fiber optic, EDGE, and 5G solutions. As a Key Account Manager, you will manage your national territory and develop a loyal customer base through technical sales and excellent customer service.

At Roxtec, we offer excellent benefits and a flexible work environment. Roxtec Inc. is a wholly owned subsidiary of Roxtec International AB, located in Sweden, and we are committed to providing our employees with a dynamicand supportive work culture. If you have a strong background in the Telecom industry and are passionate about developing long-lasting relationships with customers, we encourage you to apply for this exciting opportunity.”

Essential Job Functions

  • Provide support, consultation, and product education to assigned accounts and end users
  • Develop and execute a comprehensive plan to expand sales within a defined account base
  • Develop and maintain a sales opportunity pipeline sufficient to capture annual top line growth targets
  • Maintain market awareness and trends within assigned accounts, business segment, industry, and region
  • Work cooperatively with team members to achieve success across segment, account, or regional boundaries
  • Drive sustainable sales growth by building relationships with key decision makers
  • Provide technical presentations and product installation training to a range of audiences and audience sizes
  • Create and execute detailed action plans at an account level to determine best approach based on application, industry knowledge, buying influences, key differentiators, etc.
  • Engage, map and elaborate detailed account plans for assigned accounts with the purpose of increasing share of wallet within each account
  • Develop and strengthen customer relationships, increasing customer touch time and intimacy
  • Be the primary PoC for your customers, owning account planning and communication strategy
  • Initiate opportunities to engage with the assigned accounts through Executive Reviews, technical seminars, and training events to uncover new opportunities.
  • Utilize CRM software as the primary tool to manage day-to-day sales activities (including pre-call plans, detailed contact management, quotations, communications/email tracking, project management, etc.)
  • Work cooperatively with peers and other internal departments, keeping key individuals informed to assure positive customer relations are maintained
  • Attend sales, trade, and product learning meetings as required
  • Maintain awareness of Roxtec’s internal policy and the Roxtec Core Values in regard to the daily work

Requirements

  • Must be willing to travel domestically and internationally up to 60%
  • Proven track record in business development
  • Knowledgeable and proficient in the Microsoft Suite of products (Excel, Word, PowerPoint, Outlook)
  • Adhere to the principles of Value Added Selling and Total Cost of Ownership (TCO) Strategies
  • Proficient in time and travel management
  • Possess strong negotiation and presentation skills
  • Ability to work independently, as well as within a team environment
  • Ability to read engineering documents, technical drawings, standards, and procedures

Education and Experience

  • Bachelor’s degree in business or related field or comparable work experience
  • 3 years of experience in B2B sales; technical and/or project sales preferred
  • Experience with CRM software
  • Relevant experience with complex business environments, selling high-end solutions, a plus

Physical Requirements

  • Required to wear PPE as needed

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities

Lift /Carry

Stand – Frequently 10 lbs or less – Occasionally

Walk – Frequently 11-20 lbs – Occasionally

Sit – Continuously 21-50 lbs – Occasionally

Climb – N/A

Crawl – N/A

Squat or Kneel – Occasionally

Push / Pull

Bend – Occasionally 10 lbs or less – Occasionally

Fine Manipulation – Occasionally 10-20 lbs – Occasionally

Reach Outward – Occasionally 20-50 lbs – Occasionally

Reach Above Shoulder – Occasionally

Travel by car, air, or other means of public transportation – Occasionally

N/A (Not Applicable) – Activity is not applicable to this occupation

Occasionally – Occupation requires this activity up to 33% of the time (.25 – 2.5 hrs/day)

Frequently – Occupation requires this activity from 33% – 66% of the time (2.5 – 5.5 hrs/day)

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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