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Astrophysics Inc.

Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for an Internal Sales Coordinator who will be performing administrative functions within the Sales Department located in City of Industry, California.

Job Summary:

The Internal Sales Coordinator will maintain communication with Astrophysics’ agents in assigned territories, search for new sales opportunities, respond to tenders and prepare monthly and quarterly forecasts of sales in assigned territories. The Internal Sales Coordinator will process quotations to customers, issue internal sales orders, maintain customer files, and assist in collections from customers and agents in assigned territories.

Essential Functions:

Maintain relationship with Astrophysics agents in assigned territories

  • Conduct weekly communication with agents to track status of pending orders and tenders
  • Assist in collection of balances from past due accounts
  • Conduct quarterly agent/customer satisfaction surveys with regional Astrophysics agents and customers
  • Comply with Astrophysics’ customer courtesy code when communicating with customers

Sales forecasting

  • Request and compile 30-day and 3-month forecasts from agents
  • Prepare 30-day and 3-month forecasts with probabilities
  • Update forecasts on a weekly basis

Generating new sales opportunities

  • Conduct internet searches for new sales opportunities in assigned territories
  • Respond to tenders for sales in assigned territories

Order processing

  • Prepare, submit for approval, and send approved quotations to customers
  • Ensure that quotations for custom products follow due process
  • Review customer PO upon receipt and compare with quotation
  • Prepare, submit for approval, and send approved order confirmations to customers
  • Enter customer PO into ERP system and generate an Astrophysics sales order
  • Submit copies of sales orders to accounting, production, material handling, service and logistics
  • Maintain customer file
  • Weekly meetings with production, logistics and technical support departments to track status of open orders
  • Weekly meetings with accounts receivable to track the credit status of each customer
  • Assist accounts receivable in collections from agents in assigned territories that have past due accounts
  • Follow up with customer at shipping of orders
  • Follow up with customers after receipt and installation of units to obtain customer feedback and close the order

Communication and reporting

  • Daily verbal updates to VP sales or authorized delegate
  • Weekly report of realized sales
  • Weekly update of sales forecast
  • Presentation of monthly and quarterly reports: including sales performance, sales budget (actual vs. projected)

Education and Experience:

  • Bachelor’s or Associate’s degree in business administration or a related field
  • 1-2 years of experience in a similar role
  • Or equivalent combination of education and experience
  • Proficiency in MS Word, Excel, and Outlook
  • Bilingual – the ability to speak, write, and read in Spanish is preferred

Benefits & Perks

Excellent medical, dental and vision benefits and 401K plan with 4% employer match.

11 paid holidays, 10 PTO days, free donuts on Fridays, company luncheons and year end party!

Be part of a meaningful security mission with opportunities for personal and professional growth and development.

Please apply at: ~~~/

Equal Opportunity Employer

Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call ~~~ and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.


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