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About ICS

ICS is a leading provider of outsourced IT services, cybersecurity, communications, and distributed workforce solutions throughout the United States. As a customer-focused company, ICS integrates the industry’s best technologies and practices for each customer’s specific needs. We also serve as an extension of our customers’ IT departments, enabling them to innovate and grow their business while helping protect them from the risk of cybersecurity threats. Headquartered in Endicott, NY, ICS employs over 200 people throughout its six office locations. As the company continues to expand its footprint, we are constantly looking for talented individuals to support our growth.

We’re passionate about creating a great place to work for our employees. ICS is committed to the development and advancement of all employees. We are a highly collaborative organization, and there are many opportunities to learn from your colleagues and advance your career. Work life balance is important to us. ICS is committed to working with each employee individually to find a schedule that allows them to fulfill their responsibilities both inside and outside of work.

Position Overview

Generates solid relationships over the phone that lead to new customer engagements. Talks with small business owners to start the sales process by introducing ICS to them. This is a hybrid position; the candidate must be able to report to the office!

Primary Responsibilities

  • Cold calls prospects to identify decision makers and gain business intelligence.
  • Makes a minimum of 100 outbound dials daily.
  • Generates and confirms a minimum of 3-5 appointments for outside sales representatives per week.
  • Develops and manages leads through marketing and ICS’s CRM database.


  • Strong communication / telephone skills, comfortable talking to C-Level executives.
  • Confident, positive attitude.
  • Some sales experience desired.
  • Basic PC skills required.


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