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Keter Environmental Services

About Us

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Keter Environmental Services is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 500 client programs and work with over 1700 providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property’s waste stream.

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Comprehensive Benefits Package

We are a small business and are proud to offer big business perks for all our employees.

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  • Hybrid work schedule, up to 3 days work from home
  • Competitive Compensation
  • Annual Bonus Plan at Every Level
  • Continuous Learning and Development Opportunities
  • 401(k) Retirement Savings with Company Match; Immediate Vesting
  • Medical & Dental Insurance
  • Vision Insurance (Company Paid)
  • Life Insurance (Company Paid)
  • Short-term & Long-term Disability (Company paid)
  • Employee Assistance Program
  • Flexible Spending Accounts/Health Savings Accounts
  • Paid Time Off (PTO) Including birthday off, community volunteer hours and summer Fridays
  • 9 Paid Holidays

Job purpose

The Inside Operations Specialist is a key driver of efficiency of the overall waste and recycling program of assigned properties. The Inside Operations Specialist receives and dispatches incoming calls and emails from clients and vendors serving as a primary point of contact for the waste and recycling needs of assigned commercial properties such as shopping malls and office complexes. This position collaborates with a regional manager as well as other team members to drive efficiency objectives and enhance the customer service experience for our clients.

Duties and responsibilities

  • Manages the daily waste and recycling operations, remotely at multiple commercial properties in a large geographic area and resolves service issues.
  • Dispatches hauling based on analysis of containers history, PSI (pounds per square inch) readings, cycles, tenant changes, and use of other proprietary software.
  • Coordinates and oversees completion on repairs of equipment.
  • Manages placement and removal of temporary roll off containers.
  • Tracks, enters, and evaluates key information daily.
  • Builds sustainable relationships and trust by communicating collaboratively with customers internally and externally.
  • Works quickly and efficiently in a fast-paced environment.
  • Processes work orders in an accurate and timely manner.
  • Demonstrates excellent follow through on assignments.

*Perform other duties as assigned.

Qualifications

  • College degree preferred and/or 2 or more years of relevant experience.
  • Professional email and phone etiquette with a focus on solving problems and listening to others without interrupting.
  • Ability to multi-task.
  • Ability to react well under pressure and treat others with respect.
  • Ability to adapt easily to change.
  • Identify and resolve problems in a timely manner.
  • Good time management skills to prioritize and plan work activities.
  • Ability to negotiate and influence others.
  • Proficiency with Microsoft Outlook, Word, and Excel is required.
  • Work efficiently and effectively, both independently and as a team.

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