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Legrand North America

Title: Federal Account Manager

Location: US-DC

Number of Positions: 1

Category: Sales

Position Description

At a Glance

Legrand has an exciting opportunity for a Federal Account Manager to join the Data Center Power & Control Division (DPC) Team in Washington, DC

Under the general direction of the VP of National Accounts, the Federal National Account Manager’s primary responsibilities are to manage and develop federal government sales on a national level. This position will be responsible for achieving sales, profitability, and growth objectives. Due to the unique requirements of selling to the federal government, the Federal National Account Manager will be expected to help drive activities across the company in support of revenue growth in the Federal sector. The Federal National Account Manager represents the entire range of company products and services. The Federal National Account Manager, as with all members of the Data Power and Control (DPC) Division, is expected to promote a positive work environment, demonstrate initiative, professionalism, personal awareness, integrity, and exercise confidentiality.

What Will You Do?

  • Experience managing large government contract relationships.
  • Knowledge of government procurement practices.
  • Develop a sales territory plan for developing new sales and building a strong sales pipeline for the federal sector.
  • Work with local Territory Sales Managers to develop and close opportunities in the federal sector.
  • Provide guidance and business cases regarding federal government contract management and compliance.
  • Represent the needs of federal government customers and prospects to the company.
  • Establish productive, professional relationships with customer and channel partner principals / key decision makers in assigned territory through regular meetings and communication.
  • Coordinate the involvement of the DPC team, including sales, support, service, and management resources, to meet sales objectives and customer expectations.
  • Work closely with DPC’s Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process.
  • Utilize proactive selling methods to improve market share, revenue growth, and profitability as defined by DPC.
  • Design, develop, enhance, and execute business and marketing plans to maximize sales and profits and overall customer satisfaction.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively support Regional Channel Sales Manager in the planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Manage customer accounts by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and channel partner personnel.
  • Create account business plans to include quarterly business reports, marketing plans, suggestions, sales objectives, and forecasting.
  • Provide regular updates to senior management on the status and performance of customer accounts within the territory.
  • Display original thinking and creativity; Meet challenges with resourcefulness; Generate suggestions for improving work; Develop innovative approaches and ideas.
  • Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain the reasoning for decisions; Include appropriate people in the decision-making process; Make timely decisions.
  • Perform other duties as assigned.

Qualifications

Required Skills

Education: Bachelor’s degree from a four-year College or University with an emphasis in Business, or a related field; or an equivalent combination of education and experience.

Experience:

  • Minimum of 7 years outside sales experience and 5+ years selling to Federal customers/Federal agencies, i.e. FBI, CIA, etc.
  • Minimum of 5 years of sales experience in information technology industry, data center industry experience preferred.

TECHNICAL / PROFESSIONAL KNOWLEDGE

  • Project management skills including planning, organizing, and coordinating tasks.
  • Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint), experience with ~~~ preferred.
  • Effective oral and written communication skills with the ability to provide information across multiple groups in the Company including Finance, Engineering, Marketing, and Sales.
  • Strong organizational and planning skills and the ability to work independently.
  • Familiarity with ISO 9000 standards and audit processes.
  • Ability to travel up to 75%.
  • Secret Clearance or eligibility to be cleared preferred.

DESIRED COMPETENCIES

  • Design
    • Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
  • Problem Solving
    • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
  • Project Management
    • Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
  • Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Managing Customer Focus
    • Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
  • Teamwork
    • Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
  • Business Acumen
    • Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
  • Impact & Influence
    • Pursues and wins support for ideas; displays the ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.
  • Strategic Thinking
    • Develops strategies to achieve organizational goals; understands organization’s strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
  • Consultative Selling
    • Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
  • Initiative
    • Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

WORK ENVIRONMENT

Work environment is fast-paced, and priorities can shift quickly. All employees are expected to go outside their primary responsibilities when required, and multi-task job duties on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs/ladder; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Company Info

About Legrand

Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures. Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable. Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR) with revenue of ?7 billion, and products sold in 180 countries. For more information, visit ~~~/en

About Legrand North and Central America

Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting. We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries. LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity. For more information, visit ~~~

About Legrand’s Data Center Power and Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.

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Equal Opportunity Employer

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