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Silverspot Cinema

GENERAL SUMMARY

Silverspot Cinema is looking for an enthusiastic and motivated Events & Sales Coordinator to join the Beachwood team. The Event & Sales Coordinator will assist in small and large events that occur onsite under the direction of the Sr Event Group Sales Manager as well as receive and disseminate leads for other locations. This position requires flexibility, attention to detail, high level of organization, and exceptional communication and prioritization skills

Silverspot Cinema offers a competitive salary and great benefits! For management positions, Silverspot covers 100% of employee only health insurance, dental, vision and basic life insurance/AD&D. We also offer dependent/spouse coverage as well as supplemental benefits such as short-term disability and long-term disability. Our eligible associates also enjoy vacation, sick leave, paid holidays, movie passes and employee discounts.

DUTIES AND RESPONSIBILITIES: (other duties may be assigned)

Objective: Promote sales and events to increase revenue at the theater

  1. Activity: Attend outside networking events such as Chamber or other association gatherings to represent Silverspot and help gather leads and spread awareness about the cinema as a whole
  2. Activity: Handle all client site visits and assist in the closing process for an event
  3. Activity: Meet or exceed lead, networking and sales goals
  4. Activity: Quickly respond to all event inquiries within 24- 48 hrs (incoming calls, emails or leads) and convert inquiries into events

Objective: Manage Leads

  1. Activity: Keep the CRM (Tripleseat) database up to date and follow up with every warm lead that comes through
  2. Activity: Follow up on guest inquiries
  3. Activity: Assists the Sr Group Event Sales manager with other leads
  4. Activity: Prepare the sales contract and send for approval

Objective: Administration of events to ensure successful events

  1. Activity: Create and update BEOs as needed and maintain Tripleseat database
  2. Activity: Attend events as needed to ensure event set up is completed and all goes smooth; be the ‘point person’ for the guest/host
  3. Activity: Work closely with the Operations team and GM to ensure events are successful
  4. Activity: Follow up with guest/host after the event to ensure their satisfaction and do a post evaluation
  5. Activity: Maintain open communication with the Sr Group Events Sales Manager and team to provide feedback and suggestion

KNOWLEDGE:

  • Demonstrated knowledge of Tripleseat or similar CRM program
  • Knowledge of event planning
  • Knowledge of restaurant or catering operations preferred

AUTHORITY AND AUTONOMY:

  • Fair amount of autonomy
  • Some authority

JOB REQUIREMENTS:

  • Education/experience combination preferred
  • Some college or degree in Hospitality, F&B Management or Event planning preferred
  • A minimum of 1 year experience in event sales in a catering facility, hotel or restaurant preferred.

PHYSICAL AND ENVIRONMENTAL CONDITIONS:

  • Ability to stand for long periods of time
  • Ability to lift up to 30 lbs. on a routine basis for the setup of events.
  • Portion of the work is done in an office/home office setting use of laptop/computer and standard office equipment

WORKING SCHEDULE:

  • Hybrid; Flexible 10 – 7
  • Must be able to work some nights, weekends and holidays for events

PROFESSIONAL SKILLS:

  • Excellent communication skills, and the ability to work with a sense of urgency in a fast-paced environment.
  • High proficiency in computer software like Microsoft Office and CRM platforms or the willingness to learn. TripleSeat experience is a plus and preferred.
  • Highly organized and effective at planning.
  • Detail Oriented
  • Customer service skills

Silverspot Cinema is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability status, protected veteran status, or any other characteristic protected by law. Silverspot Cinema also participates in E-Verify.

PI209945183

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