Dewitt Buyer

Purpose: To work in conjunction with the DeWitt Store Manager to select, price, and merchandize grocery, outside deli, bulk and wellness products; to keep displays, coolers and shelves fully stocked and to provide prompt, friendly, courteous customer service. This position has a main focus on the buying and stocking component of the DeWitt Store product line. To create a hospitable environment that welcomes coworkers, customers, owners, and members of the community.

Commitment: GreenStar Co-op is committed to being an organization free from discrimination. We seek out, welcome and celebrate people with diverse identities to participate in our community-owned cooperative business structure.

Status: Level III, Lead Staff, Supervised by DeWitt Store Manager

Responsibilities:

BUYER/STOCKER

• Place orders with suppliers as directed by DeWitt Store Manager and Operations Manager.
• Receive orders in accordance with established procedures.
• Coordinate returns and credits from suppliers in a timely manner.
• Set prices following guidelines set by the DeWitt Store Manager and Operations Manager.
• Review invoices for accuracy, code and input into database and pass on to Finance Department for payment.
• Review invoices for DEWITT ONLY products and keep prices up-to-date.
• Stock products following guidelines set by the DeWitt Store Manager and Operations Manager.
• Ensure that new products are promptly and correctly put in pricing database and put out on retail floor.
• Stock out orders, prioritize and delegate stocking needs for member labor and Workforce/YES participants.
• Ensure proper communication between DeWitt Store Manager, other departments and satellite stores.

MERCHANDISING

• Prepare store for opening.
• Ensure shelves are fully stocked and rotated to ensure freshness.
• Ensure accurate, up-to-date price labeling of store items.
• Ensure accuracy of product input in point of sale database.
• Create and maintain attractive displays throughout the store.
• Coordinate with West End buyers for promotional offerings.

CUSTOMER SERVICE

• Assist customers with product questions in a prompt, and courteous manner, referring them to other staff when necessary.
• Work as part of a team to develop a hospitable department space that feels welcoming to all.
• Participate in customer service trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
• Knowledgeable about all DeWitt products.
• Help customers place special orders.

RECEIVING

• Check deliveries to verify piece count; notify buyer of discrepancies.
• Check for damage and unacceptable quality; notify Store Manager of problems.
• Help with unloading as needed.
• Process invoices as directed by Store Manager.
• Rotate overstock into storage.
• Update stocking list as orders come in.

DEPARTMENT MAINTENANCE

• Coordinate storage of items to be returned to suppliers. See that unsalable items are properly disposed.
• Keep accurate shrinkage records.
• Ensure that backstock area is well organized, products are rotated regularly and as minimal as possible.
• Ensure that DeWitt storage areas are clean, orderly condition, meeting health department standards.
• Ensure adherence to product prohibitions and restrictions (see Policy Book Appendix 3).

SAFETY RESPONSIBILITIES

• Follow GreenStar’s safety rules.
• Assist other employees in safety needs.
• Report unsafe equipment and conditions.
• Participate in safety training programs, assist with accident investigation.
• Perform other tasks as assigned to ensure a safe and healthy work environment.

STOREWIDE AND OTHER DUTIES

• Attend Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
• Read GreenStar publications to stay informed.
• Respect and comply with storewide personnel policies.
• Describe membership benefits, and how membership investment is made.
• Adhere to scheduled shifts.
• Perform other duties as assigned.

Requirements:

QUALIFICATIONS AND SKILLS

• Communication – effective interpersonal communication with team members and vendors in verbal and written forms.
• Demonstrated ability to follow through on commitments and effective time management.
• Open to input/feedback on work performance.
• Open to giving input/feedback on Merchandising & Category Management department.
• Self-driven/motivated throughout shift.
• Knowledge or interest in learning about natural foods, local vendors, local farms.
• Demonstrated ability to handle multiple demands, stay calm, and prioritize effectively.
• Ability to lift 50 lbs. periodically.
• Ability to work in fluctuating temperatures.
• Ability to handle raw and packaged animal products (meats, eggs, dairy, etc.

Tagged as: Active Listening