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Connect America

Medical Alert is seeking full and part-time associates to join the team in our Inbound Sales Representative office to sell prospective customers. No cold calls or telemarketing. All leads are inbound potential customers responding to advertising. Apply today to join our team of sales professionals.


Average annual earnings are $70K base plus commission annually on a 40 hour work week. Top fulltime performers earn $100K-$130K annually. Compensation is a combination of base plus commission.


About Our Company


Medical Alert is the fastest growing mobile safety device system sold nationwide. With offices in Bala Cynwyd, Broomall and Glen Mills, we provide systems for aging Americans who wish to continue living independent lives at home. Hundreds of thousands of Americans and their loved ones trust Medical Alert for help at the push of a button.


We are a company of high energy people with a willingness to put the client’s needs first. We are looking for people who are excited about helping others while growing the Medical Alert customer base and their personal career. With Medical Alert, your motivation, passion and integrity will be the cornerstone of your success.


Offices located under 30 miles from Philadelphia, Bucks County, and West Chester, PA as well as Newark, and Wilmington, DE.


Job Responsibilities


Sell prospective customers while providing security and safety solutions for aging Americans and their loved ones working with the client to find the best solution for their individual needs

Provide outstanding customer service to prospective clients, handling their needs and concerns with professionalism, compassion and understanding

Performing inbound sales calls with potential customers

Communicating any customer issues or potential problems with supervisor

Following through on leads until closed


Job Requirements


Strong interpersonal, oral and written communication and presentation skills

Computer proficiency in MS Office and the internet

Strong organizational skills to multitask, work in a fast paced environment and meet deadlines

Coachable and nimble with the ability to perform in a helpful and learning culture

Inside sales or outside sales experience a plus

Customer service experience is a plus

Entry level positions available



Compensation is a combination of base plus commission.

Average annual earnings are $70K based on a 40 hour work week. Top fulltime performers earn $100K-$130K annually.



Advancement and career opportunities

Medical, Vision, Dental Insurance, and Voluntary Benefits

Paid Time Off

Ongoing Training and Career Development

401K with company match (after 1 year of service)

Incentive opportunities and frequent contests

Casual dress code


Job Type: Full-Time and Part-Time

Company Description:

As one of the largest independent providers of Personal Emergency Response Systems (PERS) in North America, Connect America has earned the trust of hundreds of thousands of customers, caregivers, and healthcare professionals in need of medical and mobile alert monitoring services.

With corporate headquarters just outside Philadelphia, Pennsylvania, Connect America is a privately held company focused on delivering an exceptional connected care experience for individuals who are living with medical ailments, physical challenges, declining health conditions, and other concerns.

Connect America for Consumers

Connect America’s consumer division offers products and services for every lifestyle. Product brand names include: Medical Alert, Alert 911, Alert365, AlertMax365 for Men, and Caregiver365.

All Connect America medical safety devices are sold nationwide, and protect customers 24 hours a day, 7 days a week. Connect America’s mobile alert systems feature GPS technology, and offer the option to be worn as a bracelet or a pendant, that allow users to contact a nationwide call center at the push of a button in the event of an emergency.

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